Trade & Shipping Insurance
Purchase with Confidence. Ship with Confidence. Insurance with Confidence.
OUTAONE Trade and Shipping Insurance, powered by our partnership with IronRock Insurance Company, has developed a cargo insurance policy that will ensure your cargo is protected during shipment to your facility. When you add insurance to your purchase at checkout; you are guaranteed the best marine cargo insurance rates and speedy claims settlement, in case of loss or damage to your cargo. Remember to keep all communication and payment records for your shipment, as your online orders and records will form the basis of your policy coverage.
How to Get Protection?
1.Place your online order and choose a supplier with insurance Included.
Select suppliers that have already factored insurance into their price, and they will be indicated as such with a symbol.
2. Place your online order and choose to add insurance at checkout.
Go right ahead and place your order with suppliers and then add the insurance coverage at the end of checkout.
NB. OUTAONE Trade and Shipping Insurance Team is ready to support you during the shipping period. Upon product delivery, that has been ordered online, please do inspect product quality right away to ensure satisfaction and immediately communicate with us if there are any discrepancies.
We are not responsible for any claims or products that were not ordered on the OUTAONE Market website without insurance.
Inspection and Traceability
Upon the time of delivery and after delivery, if you are not satisfied with the product quality, you may file a claim for a replacement, deductions of costs on that which is not acceptable.
We will help you investigate, mediate, and resolve your claim, plus reimburse you when appropriate. Remember, keep your communication and payment on trade online as your OUTAONEMarket online order and communication records are the basis of resolution on claims.
HOW IT WORKS
We partner with the some of the best logistics companies to deliver your goods Local, Regional and International by Land, Air or Sea.